Business Operations Manager

Elite Staffing Solutions is not your typical staffing agency – we’re a small but mighty business with a big vision. We specialize in helping people, and delivering unparalleled service to both our clients and employees. Our industry moves fast, and no two days look the same. If you’re a highly ambitious, purpose-driven leader who thrives in an environment where you can problem-solve on the fly, make an impact, and grow with a company that’s on the rise – this role is for you!

Responsibilities

• Lead and optimize operations by overseeing and improving daily staffing functions to ensure efficiency, quality service delivery, and alignment with company goals
• Drive business growth by identifying opportunities to expand reach, strengthen client relationships, and develop innovative staffing strategies
• Build and develop the team by mentoring and leading a high-performing group, fostering a culture of excellence, accountability, and continuous improvement
• Ensure top-tier customer service by maintaining strong relationships with clients and employees, delivering a seamless and positive staffing experience
• Solve problems and make decisions by thinking on your feet, navigating challenges, and implementing effective solutions
• Manage resources and compliance by overseeing budgets, workforce allocation, and ensuring adherence to industry regulations

Qualifications

• Leadership & Initiative – You don’t wait for instructions; you own your responsibilities and make things happen. You have grit!
• Problem-Solving Mindset – Staffing is unpredictable. You must think critically, adapt quickly, and handle challenges with confidence
• Growth-Oriented & Ambitious – You see this as more than a job; it’s an opportunity to help build something great
• Customer-Centric Approach – Clients and employees are the priority, and you are dedicated to exceptional service
• Strong Communication & Relationship-Building Skills – Ability to work effectively with clients, employees, and leadership with clear and professional communication
• Minimum 3 Years of Leadership Experience – At least 3 years in a leadership role, preferably running a branch or overseeing business operations with responsibility for day-to-day functions and results
• Industry Experience (Preferred but Not Required) – Staffing experience is a plus, but fast-paced, high-pressure leadership backgrounds are just as valuable

Requirements

• Ability to work early morning shifts – office opens at 5:00 AM
• Must pass pre-employment screenings as required
• Reliable transportation to and from the office and client sites
• Eligibility to work in the United States