Staffing Agency Manager

Pay: $50,000.00 – $60,000.00 Per Year

With Bonus Potential Opportunities

Job Description

We’re seeking a dynamic Staffing Agency Manager to lead our frontline staffing and recruiting team in Wichita, Kansas. This hands-on leadership role focuses on optimizing daily staffing operations, mentoring and coaching recruiting specialists, ensuring exceptional customer service for clients and associates, fostering a positive high-performance culture, and driving measurable results through precise compliance, workforce allocation, and proactive problem-solving that addresses root causes.

Responsibilities

• Lead and optimize daily staffing operations to ensure efficiency and service excellence in our staffing agency.
• Mentor, coach, and build a high-performing team of recruiting specialists that thrives in a fast-paced staffing environment.
• Strengthen client relationships and develop strategies that expand our staffing agency business and recruiting reach.
• Catch and resolve dropped balls quickly, maintaining accuracy, accountability, and attention to detail in staffing processes.
• Ensure a top-tier experience for both clients and associates by solving challenges early and effectively in recruiting and staffing.
• Manage compliance, budgets, and workforce allocation with precision and follow-through in our staffing agency.
• Supervise and mentor team members, ensuring effective task delegation and performance monitoring.
• Conduct training for new team members on staffing policies, procedures, and best practices.
• Handle client escalations, communications, and urgent staffing requests.
• Promote a positive, high-performance culture while screening, interviewing candidates, and matching them to job orders.
• Maintain accurate records, interpret drug screen results, and ensure compliance with client standards in recruiting.
• Partner with the CEO to make key decisions and drive long-term growth in staffing and recruiting.

Experience

• Minimum of three years of experience in a leadership role within an office, staffing, or recruiting setting.
• Proven track record of effective team management, performance improvement, and staffing/recruiting results.
• Strong problem-solving skills with a solution-oriented mindset focused on root causes in staffing operations.
• Excellent communication and interpersonal skills for client and team interactions in a staffing agency.
• Experience in candidate screening, interviewing, compliance management, and recruiting processes.
• Ability to adapt quickly to changing priorities and work under pressure in fast-paced staffing environments.
• Commitment to exceptional customer service, professional integrity, and positivity in recruiting leadership.
• Bachelor’s degree or equivalent experience preferred.

About the job

In this leadership role as Staffing Agency Manager, you’ll have ample opportunities for growth and advancement within our staffing agency. We are committed to excellence, and our culture reflects a strong sense of family and high standards. We work hard and play hard, and we’re proud of our achievements, including being named to the Inc. 500 list of fastest-growing private companies. With last year’s revenue reaching $8.1 million, we’re looking for driven individuals eager to contribute to our continued success in staffing and recruiting. If you want to be rewarded for your hard work, appreciated, and grow in your career, this is the place for you. As a mid-level Staffing Agency Manager / Team Lead, you’ll play a vital role in ensuring we maintain our high standards and deliver exceptional staffing service while shaping the future of our recruiting operations in Wichita, Kansas.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance